Your Gateway to Quality Excellence
Webcasts
ASQ webcasts* feature authors, editors, speakers, sponsors and other subject matter experts delivering recorded presentations to share their knowledge, experiences, and lessons learned. The collection includes:
- Introductory overviews of topics in quality
- Tutorials for using quality tools
- Discussions of research and publications
Search our collection of over 200 available members-only and free webcasts
ASQ Recertification Units
ASQ Recertification Units (RUs): Webcasts or webinars that are approximately 60 minutes long and related to one of ASQ’s bodies of knowledge can qualify for up to 0.1 RUs. Please note that not all webcasts or webinars may qualify for RUs. To document this activity in your journal, please upload a screenshot of the video along with a brief description of the webinar topic. For more detailed information on the process and how to enter these into your individual recertification journal, please visit ASQ's recertification page. We hope these resources assist you in your continuous learning journey with ASQ.
Featured Webcasts and Speakers
The Leader's Playbook: Establishing and Driving Quality from Your Core (47 min)
Join us for an insightful webcast presented by Chad Dorgan, the author of "The Leaders Playbook." Discover how leadership, collaboration, and embedded verification can transform your organization. Learn about the catalysts for improvement, including data intelligence and the "Power of Once," and explore the wide-ranging benefits of prioritizing quality.
Surprising Findings from the 2024 ASQ Salary Survey (23min)
Listen in as the lead researchers of the annual ASQ Salary Survey, Jenny Chu and Max Hansen, provide insights on the 2024 survey results.
Improving Quality during a Restart of the Manufacturing Shop Floor (WebEx, 22min)
Manufacturers must meet increasingly stringent and changing quality and regulatory norms. This necessitates greater diligence on the shop floor, as well as a robust QMS, with less manpower and limited resources.This new webcast presented by Sundeep Agarwal, General Manager of Quality, Compliance & Regulatory Affairs, Datt Mediproducts, India, provides guidance and potential solutions to address these challenges..
Process Improvement through Robotic Process Automation (WebEx, 22min)
Sheila Shaffie, a Master Black Belt and Lean Six Sigma expert, explains the incremental continuous improvement benefits of Robotic Process Automation (RPA) and shares a case study on how it has been applied successfully.
Improving Your OH&S Management System While Satisfying ISO 45001:2018 (WebEx, 48min)
Milt Dentch, a global quality consultant and auditor of ISO 9001, 14001, and ISO 45001 quality management systems, shares valuable guidance on building an occupational health and safety management system while satisfying ISO 45001:2018. To learn more, get his newly published book on this topic The ISO 45001:2018 Implementation Handbook.
Behavior-Based Quality and How to Get There (WebEx, 54min)
Arron Angle, the managing director of Qualnomics Consulting, introduces us to Behavior-Based Quality, or BBQ, and provides a fun and memorable twist to a potentially powerful quality practice that could transform your organization into a true Culture of Quality.
Customer Experience 3.0: An Exclusive 3-Part Series
John Goodman explains how to measure, manage, and modernize your customer experience (CE).
Part 1 - Moving Your Quality Efforts Toward the Customer Experience (WebEx, 46 min)
Part 2 - Three Tools to Help Manage the Customer Experience (WebEx, 50 min)
Part 3 - Measuring and Quantifying the Customer Experience (WebEx, 49 min)
Quality Management Systems: Background, Evolution, and the Future of ISO 9001 (WebEx, 64 min)
ISO 9001 expert Mark Ames walks through the evolution of quality management systems, from their beginnings and right into the most utilized standard of all, ISO 9001.
The Expanding Role of Risk Management in Compliance (WebEx, 45 min)
Timothy Lozier of EtQ Inc. discusses how to measure compliance, how risk can drive new ways of looking at compliance, and the relationship between risk management and risk assessment.
How to Create a Vibrant, Thriving Culture (WebEx, 28 min)
In this webcast, Diana Rivenburgh, author of the best-selling book The New Corporate Facts of Life, shares the steps to creating an ethical, vibrant, collaborative culture that fosters high performance profitability.
| More Featured Open Access Webcasts | More Featured Members Only Webcasts |
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Methods and Tools of Modern QFD Modular Kaizen |
Auditing the Process Based QMS - Part 1 | Part 2 The Seven Lean Six Sigma Tools Series: |
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Contact Pablo Baez with questions, comments, ideas, and submissions.