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Auditing for Improvement

Course ID VQAASQ
Format Live Virtual

Auditing can immediately improve your business operations. Learn to evaluate and enhance your management systems so you can improve quality, safety, environment and security within your organization. Leave the course with an audit report to use on your job.

Make any organization better through the power of the audit. Step by step, evaluate and improve any internal or supplier management system in the areas of quality, safety, environment, and security. Gain deeper process understanding, learn how to strengthen two-way communications, and build partnerships based on trust. Work in teams to develop and use practical planning tools. Create an audit report for use on the job to make the system changes necessary to improve business operations. Learn more from auditing expert and ASQ Fellow Dennis Arter in the-how-and-why-of-auditing video.

Questions? We Can Help.

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Course Data

  • CEU Hours: 0
  • Length: 14 Hours
  • ASQ RU: 1.4
  • Audience: Practitioner, New to Quality or NextGen
  • Provider: ASQ
Corporate Training Available
Course Overview

Learning Objectives:

Upon completion of this course, participants will be able to:
  • Apply the nine steps of preparation to develop a deep understanding of processes and requirements.
  • Gather data in a way that represents actual workflow.
  • Analyze audit data to show system weaknesses and resulting effects on operations.
  • Promote and use the audit as an improvement, not punitive, tool.
  • Work successfully in sector-specific classroom teams.
 

Prerequisites:

This is a basic course and assumes no prior audit knowledge or experience. Participants may wish to bring a one-page flowchart of their own company operations to share with others. To effectively participate in essential course activities, each attendee needs to be able to modify, update, and save provided Microsoft Word and PowerPoint files (version 2007 or later) during the class.

Who Should Attend:

Attendees for this course should include the following: quality, safety, and environmental managers; professional and technical staff members, including buyers and engineers; process improvement project leaders; and those interested in preparing for ASQ auditor certification.
Outline
  1. Introduction
    1. Logistics
    2. Audit defined
    3. Audit program management
  2. Preparation phase
    1. Purpose
    2. Scope
    3. Team
    4. Authority
    5. Audit criteria
    6. Audit plan
    7. Notification
    8. Evaluate documents
    9. Checklists
  3. Performance phase
    1. Opening meeting
    2. Tracing
    3. Interview methods
    4. Perceptions
    5. Team meetings
    6. Daily briefings
  4. Audit by the students
  5. Report
    1. Definitions
    2. Data analysis
    3. Findings
  6. Workshop on finding
  7. Formal report
    1. Exit meeting
    2. No recommendations
    3. Written report
  8. Closure phase
    1. Corrective action
    2. Response evaluation
    3. Audit closeout
    4. Audit records
  9. Summary
Details

Format

This is a two-day, instructor-led, virtual course.

Materials

  • Digital course content
  • Personal copy of Quality Audits For Improved Performance, Third Edition (E-Book)
 
System Requirements
Here is what you need to participate in an ASQ web-based, self-paced, or instructor-led virtual WebEx course.

Registration Email

After course registration, you will receive an email with access instructions. If you do not, please check your email junk, spam, or clutter folders. If the email is not there, please contact ASQ. For virtual WebEx courses, you will receive another email 24 hours prior to the start of class containing additional access information.

Technical Requirements (impacts all ASQ-owned eLearning)

Hardware

  • PC, Mac, or mobile device
  • Audio speakers or headset
  • High-speed internet connection

Browsers for ASQ Courses

You can view courses on any devices that support these browsers. This includes mobile devices such as iPhones, iPads, and Android-enabled phones and tablets.

  • Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Required Browser Settings for Viewing Courses

  • JavaScript must be enabled for published courses to work.
  • Font downloads must be enabled to see the correct fonts and characters.
  • When using Internet Explorer, turn off Compatibility View for sites where courses are hosted.

WebEx – Virtual Course: Advance Preparation and Student Information

Join a Test Session

We strongly suggest that you join a WebEx test session in advance of your scheduled virtual training, using your preferred web browser. This can help prevent problems launching content the day your training begins.

If you do not have administrative privileges on the SAME computer you will be using the day of your training (i.e., your workstation within your organization) you may need the assistance of your local IT/IS help desk staff for the platform to engage correctly.

To join a test session (meeting), click here and enter your name and email address to join. If successful, you will see a screen that says "Congratulations! Your system is now set up properly ..."

Deactivate Pop-up Blockers

You should deactivate any pop-up blockers, spam filters, and company firewalls that could prevent the WebEx client platform or web-based course from working properly. Third-party toolbars such as Bing, Yahoo, and Google should also be disabled due to their own pop-up blocking capabilities.

Cancellation Policy
ASQ reserves the right to cancel or re-schedule courses and to change instructors. Please be advised that in the event of a course cancellation, ASQ is not responsible for airfare penalties or other travel related expenses you may incur.

If you need to cancel, we will refund your paid registration fee as noted below.
  • Requests for cancellations or transfers to another course offering received at least 30 calendar days before the start of the course can receive a full refund or transfer.
  • There are no refunds within 30 calendar days before the start of the course.
  • Requests to transfer to another course offering received between 29 and 10 calendar days of the course starting incur a $150 processing fee.
  • There are no transfers within 9 calendar days before the start of the course.
  • There are no refunds if the content has been accessed.
  • Enrolled students who fail to attend their registered course without advance notice are liable for the entire course fee.
  • IMPORTANT: Some courses are delivered by ASQ’s partners and have separate cancellation policies. Please refer to the product page for exact information or contact Customer Care at help@asq.org.

Enrollment Details

Format: Classroom
Format: Live Virtual

A web-based, live, classroom-like instructor led experience allowing attendees to interact without traveling. Course includes online access to materials for a limited time and up to three hard copy prints. Some courses include an electronic book – see course description for details.

April 22, 2026 - April 23, 2026 08:00 AM - 04:30 PM CST Show Class Schedule VIR1379 Douglas C. Wood CMQ/OE, CQA, CQE, CSSBB English Early Bird Ends March 23, 2026 List: $899     Member: $799 Regular List: $1089     Member: $989
Enroll
Attendance to all virtual sessions is required to earn a certificate of completion and for the course to be listed as completed on your ASQ transcript. Virtual sessions are not recorded.

Course Times (CST):
8:00 AM – 4:30 PM


Schedule: 
2 days
Wednesday, April 22 & Thursday April 23
 
October 07, 2026 - October 08, 2026 08:00 AM - 04:30 PM CST Show Class Schedule VIR1421 Denis J. Devos English Early Bird Ends September 07, 2026 List: $899     Member: $799 Regular List: $1089     Member: $989
Enroll
Attendance to all virtual sessions is required to earn a certificate of completion and for the course to be listed as completed on your ASQ transcript. Virtual sessions are not recorded.

Course Times (CST):
8:00 AM – 4:30 PM


Schedule: 
2 days
Wednesday, October 7
Thursday, October 8

 

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5 Key Benefits of Training with ASQ:

  1. Single-Point Provider: Manage your teams live sessions and e-learning via a dedicated ASQ account manager for continuous guidance and support throughout your learning program.
  2. Reliability: ASQ's expert instructors and world-renowned quality content is at your service to upskill teams anywhere they are.
  3. Cost efficiency: Choose from virtual, face-to-face, and e-learning to optimize your ROI and minimize disruptions of your operations.
  4. Immediate results: Employees complete courses ready to apply what they have learned.
  5. Convenience: Get the training you need anytime, anywhere, from any device. Become an ASQ Organizational Member for even more benefits!
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