What is Insights on Excellence®?
ASQE’s Insights on Excellence® (IoE) Benchmarking Tool establishes a global data set across ten categories of organizational performance excellence—Operations; Voice of the Customer; Workforce; Leadership; Strategy; Technology; Measurements & Results; Barriers & Disruptors; Environmental, Social and Governance (ESG); and the latest IoE category, Cost of Quality.
Survey participation in the IoE Benchmarking Tool is an exclusive benefit of ASQ Organizational Membership, but the industry- and category-specific reports created using the annually compiled benchmarking results are complimentary for members and nonmembers. The data also supports the trending content for ASQ’s member-exclusive thought leadership events like the Ascend Webinars and Excellence Roundtables.
THE LATEST IoE RESEARCH
2025 ASQE INSIGHTS ON EXCELLENCE COST OF QUALITY REPORT
In an era defined by economic uncertainty and fierce competition, understanding the financial impact of quality is no longer optional—it’s essential. The 2025 Insights on Excellence® Cost of Quality Report from ASQE encourages organizations to uncover the hidden costs of poor quality and make strategic, data-driven decisions that enhance performance and profitability. Built on data collected through the Insights on Excellence Benchmarking Tool, this report presents Cost of Quality as a comprehensive framework for identifying inefficiencies, justifying investments in quality, and fostering a culture of continuous improvement, including a special interview sidebar with two highly respected CoQ experts who provide their key insights on the topic.
As one of the most requested topics by Members—and with rising global interest reflected in Google Trends—this report is a must-have resource for quality professionals seeking to drive excellence and impact the bottom line.
Lean Six Sigma for Good Podcast – Using Lean to Minimize Waste Within ESG Initiatives
Join Brion Hurley, ASQ Senior Member and Founder and Lean Six Sigma Master Black Belt Consultant at Business Performance Improvement, Beth Cudney, ASQ Fellow and Professor of Data Analytics at Maryville University, and Erin Bauer, former Product Development Manager at ASQE, as they explore insights from ASQE's 2024 IoE Focus Study: Utilizing Lean to Minimize Waste Within ESG Initiatives. In this episode, they discuss cost of quality, circular economy, ESG versus Sustainability terminology, how lean can be used to advance organizational performance in sustainability, why lean Six Sigma makes ESG initiatives easier to implement, and career opportunities for process improvement and quality professionals to work on ESG.
They also touch on the Organizational Membership benefits of the IoE Benchmarking Tool and provide a sneak peek of the topic for the next ASQE IoE Focus Study.